These terms and conditions govern your use of our services. By using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our services.

Privacy Policy and Cookie Policy

Introduction

The Website is offered from the United Kingdom by William Clarence Education Ltd (referred to in this Notice as “our”, “us”, “William Clarence” and “we”), a company registered in England and Wales.

We are committed to protecting and respecting your privacy. This Privacy Notice (together with any other documents referred to herein) sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our website and general enquiries processes. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the General Data Protection Regulation (“GDPR”) the Data Controller is William Clarence Education Ltd, where data is inputted directly by parents advertisers and schools; 

Please note: where you apply for a job opening posted by Us, these Privacy Notice provisions will apply to Our processing of your personal information.

Your Personal Information

Information We collect from You

We collect and process some or all of the following types of information from you:

  • Information that you provide when you submit an enquiry. This includes information provided through our enquiry form, via email, via phone and/or by any other method. In particular, We process personal details such as name, email address, telephone number, postal address, role, the organization you work for, and business requirements or any other details in the enquiry that you provide to Us.

  • If you contact Us, We may keep a record of that correspondence.

  • Details of all actions that you carry out through the use of the Services.

  • Details of your visits to William Clarence’s Website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to William Clarence's Website and the resources that you access.

Information We Collect From Other Sources

We have the facility to link the data you provide to Us, with other publicly available information about you that you have published on the Internet – this may include sources such as government departments, local authorities, LinkedIn and other social media profiles.

Uses Made Of Your Information

Lawful basis for processing

We rely on legitimate interest as the lawful basis on which We collect and use your personal data. Our legitimate interests are the fulfilment of commercial arrangements with organizations interested in engaging Our business.

Purposes of processing

We use information held about you in the following ways:

  • On the basis that there is a contract between Us and you. We process your data in order to fulfil this contract.

  • To communicate with you in response to enquiries

  • To help improve the usefulness and effectiveness of our website and marketing channels

  • Processing payments. All payments are processed by World Pay.

How We Store Your Personal Data

Security

We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk.

Where We store your personal data

Where We store your personal data in our own systems and on the cloud, within the European Economic Area (“EEA”).

If you would like further information please contact Us via info@williamclarence.com. We will not otherwise transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

How long we keep your personal data

We will hold the records for a period of 6 years, in order to satisfy Our legal obligations, including those related to the procurement of public contracts.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • Access to your personal data and to certain other supplementary information that this Privacy Notice is already designed to address

  • Require Us to correct any mistakes in your information which We hold

  • Require the erasure of personal data concerning you in certain situations

  • Receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format

  • Object at any time to processing of personal data concerning you for direct marketing

  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • Object in certain other situations to our continued processing of your personal data

  • otherwise restrict our processing of your personal data in certain circumstances

  • claim compensation for damages caused by our breach of any data protection laws.

Further information

If you have any questions, comments or complaints about this Notice or wish to: (i) exercise any of the rights described above; (ii) make any other type of request in relation to the processing of your Data; or (iii) report a concern or complaint related to the processing of your Data; you should contact:

info@williamclarence.com

We hope that we will be able to address any of your requests. However, you have the right to make a complaint about the processing of your personal data to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Cookie Statement

‘Cookies’ are small text files that are stored by the web browser on your computer or mobile phone. Websites use these files to store information such as personalisation details or the contents of a shopping basket. Learn more about cookies at www.allaboutcookies.org.uk

What cookies are used on this website?

We use cookies on www.williamclarence.com for statistical purposes to track how many unique users we have and how often they visit our website (see ‘Google Analytics’ below). Data we collect includes which of our pages are most frequently visited, and we use this information to continually improve our website. The data collected and stored is anonymous and does not contain any personal data or identify you.

We may also use targeting/advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

We also use cookies to keep you logged into Our website.

How do I turn cookies off?

If you wish, you can disable cookies from your browser and delete all cookies currently stored on your computer. However, this may prevent websites that you visit from working correctly.

Google Analytics

William Clarence uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets the following third-party cookies through this website in order to evaluate your use of the site and compile reports for us on activity:

Cookie nameProvider Purpose

__utmaGoogle AnalyticsGeneral tracking code

__utmbGoogle AnalyticsGeneral tracking code

__utmcGoogle AnalyticsGeneral tracking code

__utmzGoogle AnalyticsGeneral tracking code

Google stores the information on servers in the USA. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

By using the William Clarence website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Information on how to reject or delete the Google Analytics cookie can be found at:

http://www.google.com/intl/en/privacypolicy.html privacy policy link

Please note other websites to which this website may be linked, may also make use of their own cookies.

Further information

If you have any further questions about the use of cookies on www.williamclarence.com, contact info@williamclarence.com

 

Data Protection and GDPR

What is GDPR?

On May 25th 2018 the General Data Protection Regulation (GDPR) (EU) 2016/679 came into force. The GDPR is a regulation in EU law on data protection and privacy for all individuals within the European Union and is intended to unify the policies and strengthen the safety and security of all data held within an organisation.

This legislation replaced the Data Protection Act (DPA) and is considered the most significant data protection legislation of the last 20 years. There is a plethora of information about the new legislation available online. The Information Commissioner's Office (ICO) provides a good starting point with its Overview of GDPR.

How we comply with GDPR

  • Cloud Hosted - We are fully hosted in the cloud on servers based within the EEA.

  • Data Managed in EEA - We store, process and manage all personal data within the EEA.

  • No Third Parties – We do not share any personal data with third parties.

  • Permission-based Access – Clients have full control over which users have access to which data.

  • Permanent deletion of data – All users can make subject access and/or right to be forgotten requests by contacting info@williamclarence.com